Precisely Strategy

Social Media Marketing



Social media marketing is a form of internet marketing which seeks to achieve branding and marketing communication goals through the participation in various social media networks. Social Media is a shorter top level term that describes the space overall, and covers the activities around social interaction, content, videos, images and audio exposure.

Social media marketing can help you increase the activity around these top goals:

  • Website traffic and user behavior (external and internal tracking)
  • Conversion and sales tracking
  • Page views, ad exposure
  • Growing brand awareness
  • Creating a positive brand association and keeping it there Business development and a broader customer reach

I suggest you begin by outlining clear goals for your social media marketing efforts and determine how you’ll measure success. Once you’ve outlined your goals, let’s look at some great ways you can begin to leverage social media for your marketing efforts.  I'll provide a couple examples and you can take it from there.



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Multimedia (video, photos, audio) is a bit more complicated for many small businesses to execute, but can provide excellent social media marketing opportunities.

Fundamental Tactic: YouTube has been constantly evolving and adding features that make it an attractive social site. Although you don’t have to produce videos to participate on YouTube, you should consider whether easy videos can assist your marketing efforts. For instance, if you’re already posting videos to your blog, you can upload them to YouTube to reach a broader audience, and embed the video content in your blog posts. YouTube has also been adding more comprehensive activity updates for its users and has made pretty powerful analytics tools available so that you can evaluate the efficiency of your video content.

Likewise, you could create a Flickr account for your business and post photos of your customers or your products. Flickr offers a place where people can share photos with others, but also has discussion groups, many focused on local markets, which offer additional opportunities for you to market your business.

Progressive Strategy: Advanced strategies using multimedia are complicated and typically benefit from using experienced consultants. One effective way to leverage video, for example, is to create content that has the potential to become viral. While I don’t believe you can set out to make a viral video (an incredible amount of luck is typically involved), there are a number of things you can typically do to build awareness about your small business using viral video. Once you’ve created good content, you’ll want to distribute it using as many social networks as you can.

Here is a great video for a quick overview

 

Facebook offers exceptional, low cost marketing opportunities for small business. Facebook now has over 800 million users, and while that seems like an outrageous number for small businesses to be targeting, Facebook offers a very powerful platform on which to build a presence.

Fundamental Tactic: If you haven’t signed up for Facebook yet, you absolutely should as soon as possible. Once you’ve signed up, you should also consider securing your company’s username. Be aware, however, that if you reserve your company name for your personal account, you won’t be able to use it for your Business Fan, so you may want to create a Page before registering your company’s name. Fan Pages have special rules regarding usernames, which you can read here.

You should search for your competitors and evaluate their Facebook presence. What types of Pages have they built? How many fans or “friends” do they have? Spend 15 minutes reviewing each competitor. Look at their posts, photos and/or videos to understand how they’re using Facebook.

Progressive Strategy: You may already have a personal Facebook account, but how do you extend that presence for your business? You have several options. You can register a Business Account – which is designed for a very simple presence on Facebook. There are many limitations on such accounts (read the FAQ here), however, so you’ll most likely prefer to have a Business Fan Page. A Business Fan Page lets you create a page where customers or fans of your business can register as a “fan” and thus increasing the presence of your business (because your updates will also flow to their pages). You might also want to consider running hyper-local ads on Facebook.

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