Social Media Marketing
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Social media marketing
is a form of internet marketing which seeks to achieve branding and
marketing communication goals through the participation in various
social media networks. Social Media is a shorter top level term
that describes the space overall, and covers the activities around
social interaction, content, videos, images and audio exposure. Social media marketing can help
you increase the activity around these top goals:
I suggest you begin by outlining
clear goals for your social media marketing efforts and determine how
you’ll measure success. Once you’ve outlined your goals, let’s look at
some great ways you can begin to leverage social media for your
marketing efforts. I'll provide a couple examples and
you can take it from there. |
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Providers and Strategies
Multimedia
(video, photos, audio) is a bit more complicated for many small
businesses to execute, but can provide excellent social media marketing
opportunities. Fundamental Tactic:
YouTube
has been constantly evolving and adding features that make it an
attractive social site. Although you don’t have to produce videos to
participate on YouTube,
you should consider whether easy videos can assist your marketing
efforts. For instance, if you’re already posting videos to your blog,
you can upload them to YouTube to reach a broader audience, and embed
the video content in your blog posts. YouTube has also been adding more
comprehensive activity updates for its users and has made pretty
powerful analytics tools available so that you can evaluate the
efficiency of your video content. Likewise, you could create a Flickr account for
your business and post photos of your customers or your products.
Flickr offers a place where people can share photos with others, but
also has discussion groups, many focused on local markets, which offer
additional opportunities for you to market your business. Progressive Strategy:
Advanced strategies using multimedia are complicated and typically
benefit from using experienced consultants. One effective way to
leverage video, for example, is to create content that has the
potential to become viral. While I don’t believe you can set out to
make a viral video (an incredible amount of luck is typically
involved), there are a number of things you can typically do to build
awareness about your small business using viral video. Once you’ve
created good content, you’ll want to distribute it using as many social
networks as you can. Here is a great video for a quick overview
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Facebook offers exceptional, low cost marketing
opportunities for small business. Facebook now has over 800 million
users, and while that seems like an outrageous number for small
businesses to be targeting, Facebook offers a very powerful platform on
which to build a presence.
Fundamental Tactic:
If you haven’t signed up for Facebook yet, you
absolutely should as soon as possible. Once you’ve signed up, you
should also consider securing your company’s username. Be aware,
however, that if you reserve your company name for your personal
account, you won’t be able to use it for your Business Fan, so you may
want to create a Page before registering your company’s name. Fan Pages
have special rules regarding usernames, which you can read here.
You should search for your competitors
and evaluate their Facebook presence. What types of Pages have they
built? How many fans or “friends” do they have? Spend 15 minutes
reviewing each competitor. Look at their posts, photos and/or videos to
understand how they’re using Facebook.
Progressive Strategy:
You may already have a personal Facebook account, but how do you extend
that presence for your business? You have several options. You can
register a Business Account – which is designed for a very simple
presence on Facebook. There are many limitations on such accounts (read
the FAQ
here), however, so you’ll most likely prefer to have a Business Fan
Page. A Business Fan Page lets you create a page where
customers or fans of your business can register as a “fan” and
thus increasing the presence of your business (because your updates
will also flow to their pages). You might also want to consider running
hyper-local ads on Facebook.
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